Home Loan Specialist


Remote, Australia

Full Time


Remote, Australia

Full Time

The opportunity

Let’s start by introducing ourselves   

Unloan is a new digital lending venture, backed by CommBank and built in x15 Ventures, and we’re launching later this year.   

We are a diverse team of product managers, designers, engineers, risk managers and lenders. And we’re working together to deliver Australia's most-loved home loan experience.    

We're looking for smart people who think differently and want to make a difference. We are a remote-first company, so you can be based anywhere (and our team members come from all over Australia).

Our approach to home loan lending  

We believe that the best loan journey combines a seamless digital experience with the expert support of a lending specialist. 

The interactions between customers and lenders have an outsized impact on their experience – and we’re all about delivering great customer outcomes. 

As a member of our lending team, you will be: 

  • Owning your customer relationships all the way through – building rapport, providing expert advice and helping them achieve a good outcome.
  • Using a modern interaction platform for digital chats and outbound calls with your customers. 
  • Using a modern lending platform that makes financial assessments, approvals and settlements a breeze! 
  • Enjoying the support of a Team Leader, who is fully vested in your success. 

Are you the perfect match? 

  • You are a proficient lender, and have at least 1 year in mortgage lending or credit assessment.
  • You love working with customers, and care about delivering great customer outcomes.
  • You are a whizz in building customer rapport and enjoy providing your expert advice over digital communications (email, chat) and calls.
  • You enjoy working autonomously, within a driven team.

Some things to keep in mind 

  • You are prepared to be rostered for some weekends and public holidays .
  • You will need a quiet and comfortable workspace with high-speed internet at your home.

What’s in it for you? 

  • The freedom to work from home full time, with a business that’s fully-optimised for remote working.
  • Competitive remuneration.
  • Continuous training, support, and development.
  • An opportunity to play a key role in a fast-growing venture – with the backing of Australia’s #1 bank. 

The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.

Learn more about Life at x15 and the people that fuel the ship

Learn About Life at x15