Merchant Campaign Coordinator

Technology

Sydney, Australia

Full Time

Technology

Sydney, Australia

Full Time

About the Team

Who are we?

We’re Cheddar, a deal discovery app that rewards Gen Z and Millennial Australians for doing what they love – shopping! We’re reimagining how young Australians can get more out of their everyday spend by using AI to help our customers straight up flex. With epic content and deals, we’re also changing the game for merchants, helping them build deeper relationships with an exciting customer segment. Come join our squad and help Cheddar glow up.

What’s more, Cheddar is proudly part of x15ventures!

Cheddar is a business operating within CBA’s x15ventures. x15ventures is committed to shaking up the financial services landscape by delivering customers new products and services that they truly need. By combining the best of enterprise and start-up, x15ventures leverages CommBank’s strength, security standards, customer base and brand to deliver ground-breaking stand-alone digital businesses. 

If you want to be a part of one of the first and fastest growing customer-driven start-ups, we want to hear from you!

Where do you fit in?

We’re seeking a campaign co-ordinator to join our Commercial team, reporting to the Campaign Executive where you will be assisting in onboarding new partner stores, updating the back end of the app and monitoring communications between external clients and the wider Client facing team.

The role is pivotal to the smooth flow of information between internal and external stakeholders.

What you’ll do day-to-day:

  • Onboard new partners onto our Cashback platform. You will be required to navigate partner portals/or email partners directly to source the required information for launch.
  • Monitor & action incoming external communication from partners regarding changes to their campaigns.
  • Update daily offers for specific partner pages on the Cheddar App
  • Work closely with the broader Client Services Team to ensure campaigns are executed and drive business success.
  • Assisting the identification and escalation of issues with the Operations team
  • Contribute to an awesome culture within the Cheddar Client Success Team and the business more broadly!

 

What you’ll need to be successful in this role:

  • A passion and desire to work in a data entry/administration capacity.
  • Exceptional written and verbal communication skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Motivation and proactive attitude towards understanding and resolving issues as they arise.
  • Strong work ethic, attention to detail and high reliability.
  • Exceptional team player and desire to join a winning team!

 

The health and safety of our people, customers and communities is our number one priority. This means that we require all of our employees to be fully vaccinated against COVID-19. Please speak to us if you have any questions about this based on your individual circumstances.

Learn more about Life at x15 and the people that fuel the ship

Learn About Life at x15