Let’s introduce ourselves
Unloan is a new digital lending venture, backed by CommBank and built in x15 Ventures.
We are a diverse team of product managers, designers, engineers, risk managers and lenders. And we’re working together to deliver Australia's most-loved home loan experience.
We're looking for smart people who think differently and want to make a difference.
Our approach to home loan lending
We believe that the best loan journey combines brilliant customer service and a seamless digital experience from application all the way to settlement. The interactions between customers and our people have an outsized impact on their experience – and we’re all about delivering great customer outcomes.
We are looking for a Risk Manager to help our venture deliver safe customer and financial outcomes whilst growing a successful business. You will primarily support the management of operational risk and compliance for the venture, whilst contributing to broader risk management including financial crime, credit risk and tech / cyber.
As a Risk Manager, you will ensure we meet CBA Group policies and, when appropriate, advocate for new ways to meet regulatory obligations in a digitally-friendly manner. You will effectively represent the venture’s approach to risk with internal and external stakeholders including CBA, auditors and regulators.
This role will report to the Senior Risk Manager.
Some of the responsibilities include:
Ensure the safe, compliant operation of the business
Lead the management of Compliance and Operational Risk Incidents, ensuring we put things right for customers and meet regulatory reporting requirements.
Lead the management of Issues, partnering with delivery teams across the Group to ensure sustainable, digital solutions are implemented to address control gaps and weaknesses.
Support the design, implementation and ongoing testing of strong, digital controls.
Co-ordinate traceability exercises to assess Unloan’s compliance with regulatory obligations at a granular level.
Identify opportunities to reduce friction within the customer and employee experience, whilst balancing appropriate risk outcomes.
Challenge established processes, using data to quantify the ‘true’ risk exposure requiring management.
Support end-to-end risk management across Unloan, x15 and CBA
Work closely with other Risk team members, deputising for them as required during periods of absence.
Build strong relationships with key partners in x15 and CBA, ensuring Unloan benefits from the deep expertise and follows the Group Three Lines of Accountability (3LoA) model.
Let's talk about the skills we're after
Your experience & knowledge
You have experience with managing operational risk, ideally with Incident and Issue management
You have strong knowledge of Group policies, standards and procedures, including usage of RiskinSite
You have experience with driving change, ideally relating to co-ordinating the implementation of solutions to issues across broad, complex areas
You have led or been involved in the analysis and documentation of operational processes, including the assessment of risks and required controls
Understanding of digital business and/or financial services experience preferable
Your skills & mindset
You will be comfortable with uncertainty, and taking on big challenges that push you outside of your comfort zone
You will be curious and open to learning new things, and taking accountability for finding solutions to challenging, ambiguous problems
You will be persistent in following up stakeholders, and holding them accountable for delivering on their commitments
You will be confident to contribute your views, effectively communicating with and influencing a range of stakeholders
You have high integrity and a strong ethical approach to achieving the right outcomes
What's In It for you?
We offer flexible work options to support your well-being
We pay generous equal parental leave because family is hugely important
Generous perks - Including staff discounts on a variety of brands & financial products.
Working side by side with leadership, making big decisions, and solving important challenges in this tech-centric venture.
You can choose your own adventure with access to communities of practice and development opportunities where you can learn from and grow with others
The role will lead to some challenging situations, where you, your work and your actions are highly visible.
And that’s exciting, right? We hope you think so.
What is x15ventures?
We're a venture scaler powered by CommBank. We build, buy and invest in startups that will benefit the bank's 15 million customers and beyond.
We're navigating the space between corporate and startup worlds and harnessing the collision of careers, ideas and expertise to help build and scale the next generation of digital businesses.